Skip to content

Have a question?+48 505 460 020Napiszhello@hl-bc.com

Follow us

EN
Book a meeting

HLBC terms and conditions

Rules for using the website and ordering services: orders, prices, payments, delivery, retainers, withdrawal from the contract and complaints.

Version of
17 October 2026
Effective from
the date the website is launched
Service provider
HLBC Sp. z o.o. w organizacji (company in organisation)Plac Europejski 1, 00-844 Warsaw · hello@hl-bc.com · NIP, REGON and KRS after registration

Draft document, version of 17 October 2026. It will be approved by an attorney-at-law before the website is launched.

Contents 12 §
  1. § 1General provisions
  2. § 2Definitions
  3. § 3Use of the website
  4. § 4Orders and conclusion of the contract
  5. § 5Prices and payments
  6. § 6Provision of services
  7. § 7Retainers
  8. § 8Right of withdrawal (consumers)
  9. § 9Complaints
  10. § 10Liability
  11. § 11Confidentiality and personal data
  12. § 12Final provisions

§ 1General provisions

  1. These terms and conditions set out the rules for using the HLBC – Hexagon Law & Business Consulting website and for ordering services through the website, the shop, forms and e-mail.
  2. Services are provided by HLBC Sp. z o.o. w organizacji (company in organisation), Plac Europejski 1, 00-844 Warsaw (the “Service Provider”).
  3. Activities reserved for attorneys-at-law and advocates are performed by an attorney-at-law cooperating with the Service Provider, and notarial acts by a notary chosen by the Client or recommended by the Service Provider.

§ 2Definitions

  1. In these terms and conditions:
    1. Client – a natural person, legal person or organisational unit ordering a service
    2. Consumer – a Client who is a natural person concluding a contract not directly related to their business or professional activity
    3. Service – a service from the catalogue on the website or priced individually
    4. Package – a set of services at a fixed price, e.g. the Start Package or the Business Package
    5. Confirmation – an e-mail from the Service Provider stating the scope, timeline and price of the service

§ 3Use of the website

  1. The website, calculators, glossary, laws in brief and free materials are available without registration.
  2. Content on the website is for information purposes, reflects the legal position as at the date stated with the content and does not constitute legal or tax advice.
  3. Supplying unlawful content and any actions that disrupt the operation of the website are prohibited.

§ 4Orders and conclusion of the contract

  1. You place an order via the cart, a form or e-mail.
  2. The contract is concluded when the Confirmation is sent. Until then the order does not oblige the Client to pay.
  3. Before starting a service, the Service Provider may request identity documents and information on beneficial owners where required by anti-money laundering legislation.

§ 5Prices and payments

  1. Prices on the website are net prices in euros. VAT is added to the price in accordance with the rules described on the Payments and VAT page.
  2. Items marked “from” are priced individually and the price is stated in the Confirmation.
  3. Payment is made by bank transfer against a pro forma invoice or via a payment gateway once it is launched. Invoices are issued via KSeF.
  4. Official, court, notarial and bank fees not included in the package are borne by the Client.

§ 6Provision of services

  1. Deadlines run from the date the payment is received and a complete set of documents is provided.
  2. Timelines that depend on authorities, courts and banks are indicative; the Service Provider is not liable for delays by these institutions.
  3. The Client receives documents in the chosen service language. Documents filed with the authorities are prepared in Polish.

§ 7Retainers

  1. Accounting, virtual office and legal services are provided in monthly periods, invoiced at the start of each period.
  2. A retainer may be terminated with one month’s notice effective at the end of a calendar month.

§ 8Right of withdrawal (consumers)

  1. A consumer may withdraw from a distance contract within 14 days of its conclusion, without giving any reason, by sending a statement to hello@hl-bc.com.
  2. If, at the Consumer’s express request, the service began before this period expired, the Consumer pays for the services provided up to the moment of withdrawal.
  3. The right of withdrawal does not apply once the service has been fully performed at the express request of a Consumer who was informed of the loss of this right.

§ 9Complaints

  1. We accept complaints at hello@hl-bc.com. Please describe the problem and include the order number.
  2. We respond within 14 days of receiving a complaint.
  3. Consumers may use out-of-court dispute resolution methods, including assistance from a consumer ombudsman.

§ 10Liability

  1. The Service Provider is responsible for the proper performance of the service within the scope of the Confirmation.
  2. Results of calculators and comparisons are estimates. Only advice given as part of an ordered service is binding.
  3. Our liability towards businesses is limited to the fee for the service concerned, unless the damage results from wilful misconduct.

§ 11Confidentiality and personal data

  1. Information about the Client’s matter is confidential. The rules for data processing are set out in the Privacy policy.

§ 12Final provisions

  1. Contracts are governed by Polish law. For Consumers this does not exclude the protection afforded by the laws of their country of residence.
  2. Disputes with businesses are resolved by the court having jurisdiction over the Service Provider’s registered office.
  3. Changes to these terms and conditions are published on this page with the date of the new version; contracts already concluded are governed by the version in force on the date of their conclusion.

How we can help

We will do it for you

An attorney-at-law handles your matter from the first conversation to the result. Fixed price, agreed in writing before we start.

Book a meeting+48 505 460 020
Company registrationCompany registrationCompanyWe set up limited liability companies, joint-stock companies, branches and representative offices, and take them all the way to their first invoice.TransactionsTransactionsTransactionsCommercial and investment agreements and financing for mid-sized companies, in Polish and English.Real estateReal estateAssetsBuying and renting offices, warehouses and apartments in Poland, with no surprises in the land and mortgage register.
Mon–Fri, 9:00–17:00 (Warsaw time) · +48 505 460 020Book a meeting
Let’s talk!

PDF report · free

Doing Business in Poland 2026

Poland in numbers, the economy, regions, taxes, company forms, first steps and residence rules. With a map of cities and photos.

Comparison by e-mail

Taxes: your country vs Poland

CIT, VAT, dividends, the double taxation treaty and start-up costs. We will prepare a comparison for your country and send it within 1 business day.

Basic version freeFull report · €390